Comprehensive Guide to Understanding and Resolving QuickBooks Error 105

QuickBooks is a powerful accounting software widely used by businesses to manage their finances. Despite its efficiency, users may occasionally encounter errors. One common issue is QuickBooks Error 105. This error typically occurs when QuickBooks cannot connect to your bank’s website, preventing it from downloading transactions or updating bank feeds.

In this extensive guide, we will explore QuickBooks Error 105 in detail, including its causes, symptoms, and effective solutions. We will also discuss preventive measures to avoid encountering this error in the future.

What is QuickBooks Error 105?

Definition

QuickBooks Error 105 is a banking error that arises when QuickBooks Online (QBO) is unable to connect to your bank's website. This connectivity issue prevents QuickBooks from downloading transactions or updating bank feeds, causing a disruption in your financial management processes.

Symptoms of Error 105

• Inability to download or update bank transactions.
• Error message indicating “Error 105” or similar notifications.
• Bank feeds not syncing properly.

Causes of QuickBooks Error 105

Issues ^with Bank’s Website

The primary cause of Error 105 is related to the bank's website. If the bank’s website is undergoing maintenance, facing server issues, or experiencing technical glitches, it can prevent QuickBooks from establishing a connection.

Incorrect Login Credentials

Using incorrect login credentials for the bank account in QuickBooks can also trigger Error 105. It is crucial to ensure that the username and password entered in QuickBooks match those used on the bank’s website.

Browser Issues

Browser-related issues such as outdated versions, cache, and cookies can interfere with the connection between QuickBooks and the bank’s website.

Connection Timeout

A connection timeout can occur if the bank’s server takes too long to respond to QuickBooks' request, leading to Error 105.

Multi-factor Authentication

If your bank uses multi-factor authentication, it might require additional steps to verify your identity, which can sometimes cause connectivity issues.

How to Fix QuickBooks Error 105

Step 1: Check Bank’s Website

Verify the Status of the Bank’s Website

1. Log in to the Bank’s Website: Open your web browser and log in to your bank’s website using your usual credentials.
2. Check for Messages: Look for any notifications, alerts, or messages that may indicate issues or maintenance activities.
3. Verify Transactions: Ensure that you can see your account summary and recent transactions. If everything appears normal, proceed to the next step.

Perform Account Activities

1. Check Account Summary: Ensure that your account summary and details are visible and accurate.
2. Verify Transaction History: Confirm that the transaction history is up to date.

Step 2: Update QuickBooks Online

1. Manual Update: Go to the Banking menu in QuickBooks Online and select the bank account that is causing the issue. Click on the "Update" button to manually refresh the connection.
2. Wait and Retry: Sometimes, the issue resolves on its own. Wait for a few hours and try updating the bank feeds again.

Step 3: Verify Login Credentials

1. Re-enter Credentials: Ensure that the login credentials (username and password) entered in QuickBooks match those used on the bank’s website.
2. Update Credentials: If you recently changed your bank login credentials, update them in QuickBooks as well.

Step 4: Clear Browser Cache and Cookies

1. Clear Cache: Open your browser settings and clear the cache.
2. Delete Cookies: Delete cookies to remove any corrupted data that may be causing connectivity issues.
3. Restart Browser: Close and reopen your browser, then try updating QuickBooks again.

Step 5: Try a Different Browser

1. Use an Alternative Browser: If clearing cache and cookies does not work, try accessing QuickBooks using a different browser.
2. Update Browser: Ensure that the browser you are using is updated to the latest version.

Step 6: Disable Pop-up Blockers

1. Disable Pop-up Blockers: Pop-up blockers can sometimes interfere with QuickBooks’ connection to the bank. Disable them in your browser settings.
2. Retry Connection: After disabling pop-up blockers, try updating the bank feeds in QuickBooks again.

Step 7: Contact Bank Support

1. Reach Out to Bank Support: If the issue persists, contact your bank’s support team for assistance. They may provide insights into any ongoing issues or additional steps to resolve the problem.
2. Follow Bank’s Instructions: Follow any instructions provided by the bank’s support team to troubleshoot and resolve the connectivity issue.

Step 8: Contact QuickBooks Support

1. QuickBooks Support: If none of the above steps work, contact QuickBooks Support for further assistance. They can provide advanced troubleshooting steps and help resolve the issue.

Preventive Measures for QuickBooks Error 105

Regularly Monitor Bank’s Website

Keep an eye on your bank’s website for any announcements or maintenance notifications. Being aware of scheduled maintenance can help you anticipate and avoid connectivity issues.

Update Login Credentials Promptly

Whenever you change your bank login credentials, ensure that you promptly update them in QuickBooks to prevent login-related errors.

Use Reliable Internet Connection

Ensure that you have a stable and reliable internet connection while accessing QuickBooks and updating bank feeds. A weak or unstable connection can cause connectivity issues.

Keep Browser Updated

Regularly update your browser to the latest version to ensure compatibility with QuickBooks and bank websites. An outdated browser can lead to connectivity problems.

Enable Notifications

Enable email or SMS notifications from your bank to stay informed about any issues or maintenance activities that may affect your account.

Regularly Clear Cache and Cookies

Make it a habit to regularly clear your browser’s cache and cookies to prevent any data corruption that can interfere with QuickBooks’ connection to the bank.

Conclusion

QuickBooks Error 105 can be a frustrating issue, but understanding its causes and following the step-by-step solutions outlined in this guide can help you resolve it efficiently. Regular monitoring, timely updates, and maintaining a stable internet connection are key to preventing this error. If you encounter persistent issues, do not hesitate to reach out to QuickBooks or your bank’s support team for assistance.

By following these guidelines, you can ensure a smooth and uninterrupted connection between QuickBooks and your bank, allowing you to manage your finances effectively and efficiently.

More useful links :

https://techcommunity.microsoft.com/t5/windows-10/how-to-resolve-quickbooks-desktop-error-code-6069/m-p/4133174

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https://techcommunity.microsoft.com/t5/windows-11/how-to-fix-issues-due-to-which-quickbooks-payroll-is-not-working/m-p/4147180

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https://techcommunity.microsoft.com/t5/windows-10/how-to-resolve-quickbooks-payroll-update-error-15241/m-p/4129233

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https://community.hubspot.com/t5/General-Discussions/How-Do-I-Fix-QuickBooks-Desktop-Error-40001/td-p/985023

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https://techcommunity.microsoft.com/t5/windows-11/why-is-my-quickbooks-payroll-tax-table-not-updating-after-new/m-p/4143843

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https://techcommunity.microsoft.com/t5/windows-10/how-do-i-fix-quickbooks-migration-failed-unexpectedly-after/m-p/4130231

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https://techcommunity.microsoft.com/t5/windows-10/how-to-resolve-quickbooks-desktop-search-not-working-error/m-p/4148629

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https://techcommunity.microsoft.com/t5/windows-10/how-to-fix-quickbooks-payroll-error-ps060-after-update/m-p/4130327

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https://techcommunity.microsoft.com/t5/windows-10/how-to-fix-quickbooks-payroll-error-ps077-windows-10-after/m-p/4118350

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https://techcommunity.microsoft.com/t5/windows-insider-program/how-to-handle-quickbooks-pos-error-181016-when-updating-your/m-p/4148507

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https://qb24x7support.hashnode.dev/resolve-quickbooks-error-ol-301-the-ultimate-guide-to-fixing-online-banking-issues-fast

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https://qb-24x7-support-36787a.webflow.io/post/comprehensive-guide-to-resolving-quickbooks-error-ol-232

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https://qb24x7support.weebly.com/blog/resolving-quickbooks-error-ol-393-a-comprehensive-guide

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https://qb24x7support.alboompro.com/post/comprehensive-guide-to-resolving-quickbooks-error-400

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https://hackmd.io/@rossanderson798/quickbooks-error-192